Scribe Software, a customer relationship management (CRM) data integration provider, will launch next week Scribe Online Synchronization Services (SYS), the second major service delivered on the ...

Cloud integration software developer Scribe Software has launched an online CRM data synchronization service that offers bi-directional data integration capabilities. Scribe, which said the new ...

Organizations of all sizes across all sectors recognize the power of being able to use their data to make informed business decisions and take advantage of market opportunities as they emerge, if not ...

National Health Service uses AI tool to analyse brain CT scans, and determine the severity of the patient’s condition. Conversations in which the user exhibits “acute distress” will be routed to more ...

Syncing of contacts, notes, tasks and activity allows agents to avoid needing to enter information more than once.

Lauren Horwitz, executive editor at SearchCRM, is writing a series on the adoption of mobile CRM. Her first piece focused on all the reasons it’s a good idea, but in the follow-up, she examined some ...

CRM and customer experience (CX) vendors are retooling their platforms to better integrate with existing business applications without employees realizing they’re using generative AI-powered ...

Over the next five years, companies will spend $150 billion to reinvent sales, marketing and service. Customer relationship management (CRM) is the hub of this turning wheel, and data is the axle.

LinkedIn logo is seen displayed on a phone screen. So will LinkedIn finally integrate with your Customer Relationship Management system? Well...kind of and maybe. And only if you have either ...