Wes Cooper, director of IT for Benbrook, Texas, would like to get rid of his city’s phone handsets. “We weren’t going to buy any phones. We were going to run it all through computers,” Cooper said ...

Despite the rise of texting and messaging, phone communication remains essential. However, as telecom companies shift to digital and cloud technologies like Voice over Internet Protocol (VoIP), there ...

Maurice Ficklin faced a formidable challenge--bring his university's phone system into the 21st century. School administrators at the University of Arkansas' Pine Bluff campus recently needed to ...

4-Line Phone Systems: Who Needs Them & Why They Still Matter in 2025 Your email has been sent Discover how four-line phone systems offer reliable, simultaneous call handling and how they integrate ...

Major telecommunications carriers are phasing out “POTS” — the copper-wire, analog “plain old telephone system” many businesses still use. And with CDC data showing that only about 23 percent of U.S.

Alexandria Technical & Community College in Alexandria, Minn., recently switched from a traditional, on-premises phone system to a cloud-based phone system that allows instructors and staff to make ...

Even with all the communication methods available today, a modern business phone system is still the core hub for certain businesses. For instance, restaurants, doctors’ offices, and retail shops ...

The best phone systems for small businesses use Voice over Internet Protocol (VoIP) technology to turn internet-connected devices into communication hubs. These affordable VoIP solutions offer ...

Tom Henderson is principal researcher for ExtremeLabs and researches and tests enterprise-level hardware and virtual/cloud environments. Early VoIP had mixed results, and problems were rife. Poor ...

In prior years, when we rounded up phone systems, we thought it made sense to segregate “conventional” from “next-gen” products. Real-world buyers (and dealers, and interconnects, and consultants, and ...

There’s plenty to consider when shopping for a new phone system for your business. Here are several reasons why a VoiP system may be right for you. Voice over internet protocol (VoIP) phone systems ...